Devute is a software company. We mainly work on web applications. We use WordPress and Laravel for our development. We have been in this sector professionally since 2014 and we have created more than 400 websites for our clients and our clients are 100% satisfied with our service.
If the customer encounters any problem after receiving the service from us and we take the risk if it is related to our work, then there are some rules that the customer has to follow. We use our own resources for website development or mobile application development, in which case, if the customer receives a copyright claim, we will be liable. We will be responsible for any problem you may have on the client's website after purchasing a premium product.
If a customer buys a WordPress theme product, you will receive regular updates from us, but if you download and use our product from a third party site, you will not receive any updates. The customer will have to update his / her components after receiving the update notice from us. In that case, if the customer has taken service from us for a certain amount of updates, then we will update it and the conditions will apply
If the customer has created a website or mobile application from us, it depends on the service and how long we will support it. After creating each website or mobile application, we will provide the customer for review and we will update the website or mobile application until the customer notifies us permanently. We will explain the customer their service to them when they like our work. There will be a specific charge in the future if they want us to maintain their product. However, in the case of certain products or services, we provide free service for a specified period.
In general, we try to reply within 24 hours to any customer. There are live chat options on our web site where customers can contact us anytime if they want. Customers can contact us by e-mail for support at email@example.com or contact us on this page http://devute.com/support Customers can contact our social network, in that case, we give Facebook and Twitter more priority.
Our WordPress themes, plugins are released under the GNU Public License version 2.0. We strongly discourage you to offer them, modified or unmodified, for redistribution or resale of any kind. The license key ensures updates from our servers. If you do not activate the license, the plugin will work fine. Even if you have cancelled the subscription
We provide a 30-day Moneyback Guarantee for our product, and in the case of service, we make a Moneyback Guarantee on the customer's choice after creating the Website, but there are some rules. We accept customer's refund. If we are unable to create a website or mobile application as per customer's requirement, we will refund the customer in accordance with the specific rules but The customer's refund must be reasonable.